Step 1. Contact the Staff Member
The most direct route to resolving a concern is to confer directly with the person involved, (teacher, coach, etc.) More than 95% of concerns are resolved by a conversation between those involved.
Step 2. Contact the Campus Administrator
The principal and assistant principal(s) are responsible for the school’s operation. Explanations of policies and procedures, various clarifications and all types of campus information are available in campus administration offices.
Step 3. Contact the Student Services Office
The Director of Student Services and the Director of Campus Support may be reached at 817-299-6360. This step should be taken only if steps one and two above have not resolved your concern.
At this step you may enter the formal complaint process
If you have gone through the previous informal steps of problem-solving and have not met a satisfactory conclusion, you may then move into the formal process by filing the following:
Level 1 Parents/Students Complaint form
Level 2 Parents/Students Appeal formFor District Employee Use:
Level 1 Employees Complaint form
Level 2 Employees Appeal form
Step 4. Contact the School Board
The Mansfield ISD school board can be contacted by requesting a hearing through the superintendent’s office. The Mansfield ISD Board of Trustees serves as an appeal body in resolving disputes. A school board member must disqualify him or herself at the time of the hearing if he or she has been involved at any stage prior to the hearing. [ Communicating with the Board ]
If you have gone through the previous informal and formal steps of problem-solving and have not met a satisfactory conclusion, you may continue in the formal process by filing the following:
Level 3 Parents/Students Appeal
For District Employee Use:
Additional Information:
Board Policy FNG (LOCAL) - The Board encourages students and parents to discuss their concerns and complaints through informal conferences with the appropriate teacher, principal, or other campus administrator.
Concerns should be expressed as soon as possible to allow early resolution at the lowest possible administrative level.
Online @ http://www.tasb.org/policy/pol/private/220908/pol.cfm?DisplayPage=FNG(LOCAL).pdf
http://www.tasb.org/policy/pol/private/220908/pol.cfm?DisplayPage=FNG(LEGAL).pdf
Board Policy DGBA (LOCAL) - The Board encourages employees to discuss their concerns and
complaints through informal conferences with their supervisor,
principal, or other appropriate administrator. Concerns should be expressed as soon as possible to allow early
resolution at the lowest possible administrative level.
Online @ http://www.tasb.org/policy/pol/private/220908/pol.cfm?DisplayPage=DGBA(LOCAL).pdf
http://www.tasb.org/policy/pol/private/220908/pol.cfm?DisplayPage=DGBA(LEGAL).pdf